A PASSENGER has revealed the unusual method they used to try and get a refund on a flight.
The man was booked onto a Jetstar flight from Darwin to Adelaide , but was unable to make the journey for personal reasons, which would have left him out of pocket due to the airline’s refund policy.
The man sent a letter from a made up clown company to try and get a refundHowever, when the airline contacted him to say that the time of the flight had been changed, by five minutes, he saw an opportunity to try and get a refund .The airline requested proof that the man was unable to make his flight as a result of the change of take off time.
In response, he sent them a letter from a made up clown company, explaining that the change of time would “affect business”; for them.
The letter reads: “Valid document created by clowns are us company.
“To whom it may concern, This letter is to inform Jetstar that a refund will be required for the flight for our best clown.
“Our clown shows in Darwin and Adelaide are at very specific times as seen below: Darwin School Clown show 0800 â 1000, Adelaide School clown show 1435L â 2300L.
“This flight change will affect business as you can see our schedule is very tight so we are now required to book with a different company.
“Kind Regards, Bilbo Daggins, Chief Clown, Clowns are us company.”;
Much to the man’s surprise, his clowning around worked and he was granted a full refund .
In a post on Reddit , he explained: “Jetstar amended the timing of my flight that I was never going to make.
“To get a refund they told me to supply documentation providing proof that I couldn’t make it so this is what I gave them.
“I got the refund! Prior to contacting them I was unaware of what the changes to the flight were.
”; I found out that the flight had only changed by 5 minutes.
“Seeing as I was never going to make the flight, I figured I might as well try to get a refund .”;
Other users loved the man’s tactics â one said: “This is legendary.”;
Another wrote: “There are so many good parts of that letter.”;
A third added: “Trying to silently laugh at this is impossible... this is brilliant.”;
Meanwhile, this is how you can get your money back on non-refundable flights.
This confusing rule forced this family to be turned away at the airport.
Jetstar granted the man his refund after his letter was considered proof
