SAINSBURY’S shoppers say they feel like “hostages”;; after being forced to scan their receipts before leaving the store.
Barriers at self-checkouts in a handful of the supermarkets will not open unless you show proof you paid for your groceries.
Barriers at Sainsbury’s self-checkouts will not open unless you scan a receiptThe measures were brought in at the 153-year-old grocery giant following security concerns.
But the rules, which Sainsbury’s said are “not new”;;, left some loyal shoppers vowing never to return.
One fumed on twitter: “Essentially they are holding [people] hostage against their will.”;;
Another erupted: “I’ve been loyal to Sainsbury’s for 30 years. Now it stops. How dare you insult me, by scanning receipts to leave.”;;
Others complained they never request a receipt when prompted.
While another claimed even discount stores don’t have such barriers.
One of the stores at the centre of the storm was a Sainsbury’s superstore in Redhill, Surrey.
A Sainsbury’s spokesperson said: “This is not a new security measure and features in a small number of our stores at the self-service checkout areas.”;;
Similar measures are seen at Primark, Ikea and Costco, the bulk buy store.
The Sun tried out the system at Primark, but warned shoppers of the receipt risk .
It was recently revealed self-checkouts are proven to leave you more likely to accidentally steal .
